Applications Support and Services

Supporting you through your entire automation journey

Soft Robotics is pleased to offer various application support and services to ensure a successful installation and deployment. Whether you need proof of handling or performance simulation or would like to schedule on-site support with one of our application engineering experts, we’re here to support you through your entire automation journey.

Proof of Handling

Wondering if Soft Robotics can handle your product? Send us samples of up to 3 products and our expert applications engineers will conduct a basic handling test. When complete, a short video will be provided for your review.

Robot Testing

Want to reduce risk and see your picking process tested against your custom performance criteria before installation? Send us your product, and we will simulate your application on a robot in our lab.  Our engineers will evaluate performance and optimize the gripper configuration. Upon completion, a full report and video will be provided outlining the results.

On-Site Support

Looking for help troubleshooting or installing a system? Let us help. To ensure proper installation and operation, a Soft Robotics expert applications engineer can be scheduled to travel on-site to ensure your automation process runs smoothly and efficiently. Support can be scheduled through your Soft Robotics sales representative and/or system integrator.